Refund Policy

The following refund policy for cancellation and reschedule is in effect for all classroom courses.

Cancelled by the Registered Participant

Weeks before Course Start DateRefund Amount
6 Weeks or moreFull amount if payment was done within last 4 weeks
4 - 6 WeeksFull amount minus $150 admin fee
2 - 4 WeeksFull amount minus 25% of full amount or $150 whichever is higher
2 weeks or lessNo Refund

Please note that no refund will be issued after first rescheduling even if the rescheduled course date is more than 4 weeks away when the refund is requested.

Rescheduled by the Registered Participant

An administration fee of $50 will be charged if rescheduled at least 2 weeks before the course start date. No reschedule is allowed within 2 weeks of the course start date. The entire fee will be forfeited.

Cancelled/Rescheduled by GetXSolution

If a course is cancelled or rescheduled by GetXInstitute, the registered participant will have the option to either request a full refund of the course fee or join another course being offered. Such a request must be received before or within 4 weeks after the start date of the course that has been cancelled or original start date of the course that has been rescheduled. If a student has decided to join the rescheduled or another course, the registration will be treated as first time registration and normal refund policy is still applicable.