Refund Policy

The following refund policy for cancellation and rescheduling is in effect for all physical classroom courses. (Sales of all online courses and packages are final)

Cancelled by the Registered Participant

Weeks before Course Start DateRefund Amount
6 Weeks or moreFull amount if payment was done within last 4 weeks
4 - 6 WeeksFull amount minus $150 admin fee
2 - 4 WeeksFull amount minus 25% of full amount or $150 whichever is higher
2 weeks or lessNo Refund

Please note that no refund will be issued after first rescheduling even if the rescheduled course date is more than 4 weeks away when the refund is requested.

Rescheduled by the Registered Participant

An administration fee of $50 will be charged if rescheduled at least 2 weeks before the course start date. No reschedule is allowed within 2 weeks of the course start date. The entire fee will be forfeited.

Cancelled/Rescheduled by GetxInstitute

If a course is cancelled or rescheduled by GetxInstitute, the registered participant will have the option to either request a full refund of the course fee or join another course being offered. Such a request must be received before or within 4 weeks after the start date of the course that has been cancelled or the original start date of the course that has been rescheduled. If a student has decided to join the rescheduled or another course, the registration will be treated as first time registration and the normal refund policy is still applicable.